The Frequently Asked Questions section provides answers to common questions related to the use of the Skynyx Inventory system and its day-to-day operations.
General
1. How do I log in to the system?
Enter your registered username and password on the login screen and click Login.
2. What should I do if I forget my password?
Use the available password recovery option to reset your password. If the option is not available, contact the system administrator.
3. Why can't I access a particular module?
Access to modules and functions is controlled by user permissions. Contact the system administrator if you require access.
Purchase
4. How do I create a Purchase Order?
Create a Purchase Order by selecting the vendor and entering the required items, quantities, rates, taxes, and other purchase details.
5. How do I record materials received from a vendor?
Create a Goods Received Note (GRN) against the applicable Purchase Order and record the received items and quantities.
6. How can I review purchase transactions?
Use Purchase By Vendor or Purchase By Item reports to review purchase information.
Sales
7. How do I create a Sales Order?
Create a Sales Order by selecting the customer and entering the required items, quantities, rates, taxes, and other order details.
8. How do I record items delivered to a customer?
Create a Delivery Challan (DC) against the relevant Sales Order and record the delivered items and quantities.
9. How can I review sales transactions?
Use Sales By Customer or Sales By Item reports to review sales information.
Production
10. How do I create a Manufacturing Order?
Create a Manufacturing Order (MON) with the required production item, quantity, activities, warehouse, and other applicable details.
11. How are materials issued for production?
Use the Material Issue – Production process to issue the required raw materials against the Manufacturing Order.
12. How are finished materials received from production?
Use the Material Receive – Production process to record the finished or processed materials received from production.
13. How can I check the production status of an order?
Use the Order Production Status report to review the production status and related activities for a Sales Order.
Inventory
14. How can I check the current stock?
Use the Inventory Overview to review stock quantities across warehouses.
15. How do I transfer stock between warehouses?
Use Inventory Transfers to record the movement of items from one warehouse to another.
16. How do I correct an incorrect stock quantity?
Use Inventory Adjustments or the Stock Reconciliation process to correct inventory quantities based on the applicable stock verification.
17. What should I do if there is a stock mismatch?
Review the related inventory transactions, including transfers, adjustments, material issues, and material receipts. Reconcile the stock after identifying the cause of the difference.
Reports
18. How do I filter a report?
Select the required filters, such as date range, warehouse, customer, vendor, item, or status, and click Search.
19. Can reports be exported?
Reports that provide export options can be downloaded using the Excel or PDF buttons.
20. How can I print a report?
Open the required report, apply the necessary filters, and click the Print button.
21. Why does a report show no data?
Check the selected date range and filter criteria. Ensure that the relevant transactions have been recorded in the system.
Activity and Email Logs
22. How can I check user activities?
Use Activity Logs to review activities, operations, users, timestamps, and IP addresses recorded in the system.
23. How can I check emails sent from the system?
Use Email Logs to review email sender, recipient, subject, attachment, sent-by user, and sent date and time details.