The Common Errors section provides guidance on frequently encountered errors during daily operations in the system. It helps users identify the cause of an error and take the appropriate corrective action.
Login and Access Errors
- Invalid Username or Password – Verify the entered login credentials and try again.
- Access Denied – Ensure that the user has the required permissions for the selected module or operation.
- Session Expired – Log in again and continue the operation.
Master Data Errors
- Customer or Vendor Not Found – Verify that the required customer or vendor is created and active in the system.
- Item Not Found – Verify that the required item is available in the item master.
- Warehouse Not Found – Verify that the required warehouse is configured correctly.
Transaction Errors
- Required Field Missing – Enter all mandatory fields before saving the transaction.
- Invalid Quantity – Verify that the entered quantity is valid and does not exceed the applicable available quantity.
- Insufficient Stock – Verify the available inventory before issuing or transferring stock.
- Duplicate Transaction – Check whether the transaction has already been created before creating a new entry.
- Invalid Date – Verify that the transaction date is within the permitted period.
Purchase and Sales Errors
- Purchase Order Not Found – Verify that the required Purchase Order exists and is available for the selected operation.
- Sales Order Not Found – Verify that the required Sales Order exists and is available for processing.
- Invoice Details Mismatch – Verify the customer or vendor, item, quantity, rate, tax, and total values before saving the invoice.
- Delivery Quantity Mismatch – Verify the delivered quantity against the corresponding Sales Order.
Production Errors
- Manufacturing Order Not Found – Verify that the required Manufacturing Order has been created and is available.
- Material Issue Error – Verify the required material, quantity, warehouse, and available stock before issuing materials.
- Material Receive Error – Verify the received quantity, item, warehouse, and related production details.
- Production Status Mismatch – Review the Manufacturing Order and associated production activities to ensure that the correct status is selected.
Inventory Errors
- Incorrect Stock Balance – Review inventory transfers, adjustments, material issues, and material receipts to identify the transaction causing the difference.
- Transfer Error – Verify the source warehouse, destination warehouse, item, and quantity before completing the transfer.
- Adjustment Error – Verify the item, warehouse, adjustment quantity, and reason before saving the adjustment.
- Stock Reconciliation Difference – Compare the physical quantity with the system quantity and verify the reconciliation details before confirming the adjustment.
Report Errors
- No Data Found – Verify the selected date range and filter criteria, then search again.
- Incorrect Report Results – Review the selected filters and verify that the underlying transactions have been recorded correctly.
- Export or Print Issue – Verify that the report has loaded correctly before using the Print, Excel, or PDF options.